I recently took advantage of a sale Gwen's was having and went a little ham 🥰 I had to split my order in 2, so there was a slight mix up on shipping payment (100% my fault) and even tho they were on vacation at the time, I got a response and a refund within a day of sending off an inquiry. They shipped my package THE DAY they got back from vacation and it arrived safe and sound a few days later! Ive ordered a few Unicornos here and there, mostly from Ebay, and they usually just come wrapped in bubble wrap. But Gwen kept ALL the original packaging, opened from the bottom, so when I opened all my treasures it was like a full blind box experience! I am already looking forward to my next purchase 🫶